Opening Hour

Sat - Thu, 9:00 AM - 6:00PM

Call Us

+962 79551 4776

Email Us

NIDASH - Service Operation Management
Operation image

To implement a service department management structure which will provide a venue to develop a customer focused culture to provide superior customer service .

NIDASH provide Service Operation Management for the following:

  • Service job order flow process
  • Technician labor hours rate calculations
  • Technician productivity %
  • Labor utilization %
  • Billable hours distribution
  • NON-Chargeable hours Vs. worked hours
  • Service Department Key Performance Indicator ( KPI ) graphs
  • Service department benchmark performance graphs